Returns & Exchanges
At Kids Plaza, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Whether it is a sizing issue or a change of heart, we are here to ensure your shopping experience remains joyful and easy.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack the Items
Place the unwashed and unworn clothing back in its original packaging, ensuring all manufacturer tags are still securely attached.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing